Question 1

Do you offer a free consultation?

Accepted Answer

Yes. Twenty minutes by phone or video app, at no cost, to describe what is going on, hear how we work, and make sure this is the right fit. There is no obligation to book further.

Question 2

What can I expect in my first session?

Accepted Answer

Your first session will include assessment into your presenting problems and factors that may have contributed to current concerns. It will address your goals for counselling and provide you with an understanding of what treatment services can look like for your individual situation.

Question 3

Is psychotherapy covered by OHIP or my health insurance?

Accepted Answer

Psychotherapy services are not covered by OHIP. Many extended health insurance plans, however, may cover the costs of these services. Prior to accessing this support, it is recommended that you connect with your insurance provider to ensure coverage is provided for a Registered Psychotherapist.

Question 4

How long is each session?

Accepted Answer

Individual therapy, parent consultations, and intake sessions are 55 minutes. Longer sessions can occasionally be arranged where clinically appropriate.

Question 5

Do I need a doctor’s referral to get psychotherapy services?

Accepted Answer

A doctor’s referral is not needed for accessing psychotherapy services, unless this is needed for insurance coverage purposes.

Question 6

How can psychotherapy services help me?

Accepted Answer

Psychotherapy can help by providing counselling and support for mental health conditions that may be negatively impacting your functioning and quality of life. It can help you develop problem-solving skills, enhance communication, improve relationships and functioning, and build confidence in self.

Question 7

What is the difference between seeing a Psychotherapist and a Psychiatrist?

Accepted Answer

A Registered Psychotherapist is a regulated health profession with the skills, training, and expertise to provide psychotherapy for a range of mental health conditions. A Psychiatrist is a medical doctor with a specialization in psychiatry who is able to diagnose mental health conditions and prescribe medications.

Question 8

How are cultural identity and lived experiences integrated into therapy?

Accepted Answer

Cultural background, values, and lived experiences are woven into the therapeutic process to ensure the work feels respectful, relevant, and aligned with your worldview.

Question 9

What is your cancellation policy?

Accepted Answer

For virtual sessions, 24 hours notice is required to avoid a charge. For in-person sessions, 48 hours notice is required.

Question 10

Is therapy confidential?

Accepted Answer

Yes. What you share stays between you and your therapist, with the narrow legal exceptions every regulated practitioner in Ontario is bound by: risk of serious harm to yourself or another person, suspected harm to a child, or a court order.

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